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Razorchat: Privacy policy

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In using the Razorchat website and/or service, you are entrusting us with your personal information. This privacy policy serves to help you understand what information we collect, why we collect it, and what we use it for.

What information do we collect?

We may collect your name, website, e-mail address and/or phone number when you request a free trial, demo or fill out any contact form on our website.

If you opt to initiate a free trial, you will be asked to provide additional information about yourself and/or your business as we deem necessary to effectively fulfill the Razorchat service.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

(a)
To fulfill our service (some of your information is required for us to effectively engage visitors during chat instances);
(b)
To improve our webapp (we strive to improve our features and offerings based on the information and feedback we receive from you).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

(a)
We use Secure Sockets Layer (SSL) software, which encrypts information you input;
(b)
To protect your financial information, all payments are securely transmitted via PayPal, a global leader for payment processing.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

California online privacy protection act compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's online privacy protection act compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older.

Terms of use

Please also read and understand our terms of use section, which outlines and specifies the terms that govern the use of our website and/or services.

Contacting us

If there are any questions regarding this privacy policy, you may contact us at legal@razorchat.com.

Last modified: March 7th, 2024